Free shipping on orders over $50
Free shipping on orders over $50
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Due to the recent COVID-19 pandemic, we are temporarily suspending ALL returns. At this time, we are no longer accepting returns for any order placed on or after September 01, 2020, in order to help decrease the amount of potential contamination coming in and out of our facility. We of course are following strict guidance from the Centers for Disease Control and Prevention (CDC), which recommends regular cleaning as one of the most important preventative measures we can take. We apologize for any inconvenice this may cause and thank you for your understanding.
INCORRECT ADDRESS BY CUSTOMER
We are not able to refund/reship packages shipped to the incorrect address.
PyurX PRODUCTS ARE ONLY SUBJECT TO A SEPARATE WRITTEN WARRANTY, IF ANY, ACCOMPANYING THOSE PRODUCTS.
PYURX MAKES NO REPRESENTATIONS, WARRANTIES, OR RECOMMENDATIONS WITH RESPECT TO ANY TREATMENT OR ACTION WITH RESPECT TO THE APPROPRIATENESS OF THE USE OF ANY PRODUCTS ABOUT WHICH INFORMATION OR CONTENT IS PROVIDED WITHIN OR THROUGH THE SITE.
PYURX DOES NOT PROVIDE MEDICAL ADVICE. THE CONTENTS OF THE SITE ARE FOR GENERAL INFORMATIONAL PURPOSES ONLY. THE CONTENT IS NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE IS SOLELY AT YOUR OWN RISK. INDIVIDUAL MEDICAL NEEDS ARE VERY DIFFERENT; YOU SHOULD NOT ASSUME THAT THE INFORMATION ON THE SITES CONCERNING CERTAIN COURSES OF TREATMENT OR OUTCOMES WILL APPLY TO YOU.
RATHER, YOU SHOULD EVALUATE YOUR MEDICAL CONDITION AND MAKE TREATMENT DECISIONS BASED UPON CONSULTATION WITH YOUR PHYSICIAN.
ANY CUSTOMER REVIEWS OR RESULTS REPORTED MAY NOT NECESSARILY OCCUR IN ALL INDIVIDUALS.
THE INFORMATION CONTAINED ON THIS SITE AND THE PYURX PRODUCTS ARE NOT MEANT TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.
STATEMENTS ON THIS WEBSITE HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION.
THIS AGREEMENT (the "Agreement") IS BY AND BETWEEN YOU (hereafter "You" or "Your") AND NOVARA LLC, a Connecticut limited liability company (hereafter "www.pyurx.com". "Us" or "We") in connection with the services (the "Services") provided on our website located at the url: www.pyurx.com (the "Website").
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THE WEBSITE. All users of the website agree that access to and use of the website and all services provided by www.pyurx.com are subject to this Agreement and other applicable law. If you do not agree to this Agreement, you are not permitted to use our Services.
Please check orders carefully before placing them. In an effort to ship out your products as fast as possible, we immediately begin processing your order as soon as it is placed. Unfortunately, once orders are submitted, we are not able to cancel them.
Please contact email@example.com for complete directions on how to return products. Refunds require return of product(s) less a $6 return processing fee per combo. Return shipping and handling are the responsibility of the customer.
All trademarks, service marks and trade names of www.pyurx.com used in connection with the services, including, without limitation, use on the website are trademarks or registered trademarks of www.pyurx.com
The services, website and the materials and products in connection therewith are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, www.pyurx.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. www.pyurx.com does not represent or warrant that the functions contained on the website will be uninterrupted or error-free, that the defects will be corrected, or that the website or the server that make the website available are free of viruses or other harmful components. www.pyurx.com does not make any warranties or representations regarding the use of the materials in the website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
www.pyurx.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, our services, the materials on the website or the performance of the products acquired therefrom, even if www.pyurx.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event of a typographical error on the website, including without, limitation, if products are mistakenly listed at an incorrect price, www.pyurx.com reserves the right to refuse or cancel any orders placed for any and all products listed at the incorrect price. www.pyurx.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.pyurx.com shall issue a credit to your credit card account in the amount of the incorrect price.
You are bound by this Agreement upon your access of the website and/or completing the registration or shopping process. This agreement, or any part of it, may be modified and/or terminated by www.pyurx.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
www.pyurx.com may deliver notice to you by means of e-mail, a general notice on the website, and/or by any other reliable method, including, without limitation, to an address you have provided to www.pyurx.com
Your use of Our Service and the website shall be governed in all respects by the laws of the state of Connecticut, U.S.A., without regard to choice of law provisions, and not by the U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to our services, the website and/or www.pyurx.com generally (including but not limited to the purchase of www.pyurx.com products) shall be in the state or federal courts located in Hartford County, Connecticut. Any cause of action or claim you may have with respect to the website (including but not limited to the purchase of www.pyurxcom products) must be commenced within one (1) year after the claim or cause of action arises. www.pyurx.com's failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify this Agreement. You may not assign or transfer any rights or duties under this Agreement to any third party.
www.pyurx.com may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of website
Your use of the service must be strictly for non-commercial purposes and in accordance with this agreement. Fraudulent activity of any kind (as determined in our sole discretion), including without limitation, business-to-business transactions, credit card fraud, use of "bots" and identity theft are strictly forbidden. You agree not to access (or attempt to access) any of the services by any means other than through the interface that we provide, unless you have been specifically allowed to do so in a separate agreement with us. You specifically agree not to access (or attempt to access) any of the services through any automated means (including use of scripts or web crawlers). Harassment in any manner or form on the website and/or in connection with our Services, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.pyurx.com or other licensed employee, host, or representative, as well as other members or visitors on the website is strictly prohibited. In addition to all other remedies available to us in law and/or in equity, any unauthorized use of the website and/or our services will result in the termination of any account or accounts associated with you; such accounts shall be deemed null and void and any and all information and/or benefits relating to such account(s) shall revert to and/or become the sole property of www.pyurx.com. We further reserve the right to block your access to the website and our services, including without limitation, suspension and/or termination of your account and blocking all I.P. addresses reasonably associated with your account. We will not be liable for the termination of the service on any account whatsoever.
www.pyurx.com does not and cannot review all communications and materials posted to or created by users accessing the website, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the website, www.pyurx.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the website. However, www.pyurx.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another or (d) offensive or otherwise unacceptable to www.pyurx.com in its sole discretion.
You agree to indemnify, defend, and hold harmless www.pyur.com, its officers, directors, employees, agents, licensors, affiliates and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your account.
In an attempt to provide increased value to our visitors, We may link to sites operated by third parties. However, even if the third party is affiliated with www.pyurx.com, www.pyurx.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.pyurx.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.pyurx.com seeks to protect the integrity of its Services and the links placed upon our website and therefore requests any feedback on not only its own website, but for sites it links to as well (including if a specific link does not work).
Digital Millennium Copyright Act
If you are a copyright owner or an agent thereof and believe that any content on our website infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; Identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works at a single online website are covered by a single notification, a representative list of such works at that website;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;
Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number and, if available, an electronic mail;
A statement that You have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
We have a designated Copyright Agent to receive notifications of claimed infringement. All such claims shall be sent to the attention of Novara LLCT and sent to (i) 100 Pearl Street Floor 14 Hartford, Connecticut 06103 or (ii) firstname.lastname@example.org. You acknowledge that if you fail to comply with all of the requirements listed above, your DMCA notice may not be valid.
What information do we collect?
We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in other features of our services.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously, subject to the obligations placed upon you by this agreement. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information We collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website and/or use certain other website features, without limitation, in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. To administer the terms of our referral program.
If You have opted-in to receive Our e-mail newsletter, we may send you periodic e-mails containing promotions and similar offerings. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these promotional e-mails but we reserve the right to otherwise communicate with you whether by e-mail and/or other communication method. Visitors who register or participate in other website features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server upon checkout. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated herein.
Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Safari or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include www.pyurx.com. It also does not include www.pyurx.com, hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please use the hyper link options found within each email sent to you. Please note that due to email production schedules you may receive any emails already in production. For additional help or questions regarding subscription services, please email our customer service department via email at email@example.com.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy only
We reserve the right to refuse service to anyone.
Credits are non-transferable and cannot be redeemed or exchanged for cash. Credits will expire ninety (90) days from date of issuance. You may receive a maximum of $1,000 in credits in the prior twelve (12) months. Credits will be applied to your account within 30 days. Credit can be used on your next order whether that is your auto-subscription or Member Lounge purchase. We may refuse to issue a credit or void an issued credit, if we determine, in our sole discretion, any fraudulent or unethical behavior or violation of these rules. We reserve the right to change these rules at any time, including cancellation of this program, without notice at our sole discretion.
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